Shipping policy

Last Updated: 18 June 2026

Thank you for shopping with Crazio.in. We are committed to delivering your orders safely and efficiently. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing Time

All orders are subject to product availability and payment verification.

Orders are typically processed within 1–2 Business Days after successful payment confirmation.

Orders placed on Sundays, public holidays, or outside business hours may be processed on the next business day.

While we strive to process orders promptly, processing times may vary during peak seasons, promotional events, or unforeseen circumstances.

2. Shipping Methods

We partner with reputable courier and logistics providers to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (COD) (if available)

Shipping options displayed during checkout may vary depending on the delivery location and product availability.

3. Delivery Timeframes

Once shipped, orders are generally delivered within 5–7 Working Days.

Delivery timelines may vary depending on:

  • Delivery location

  • Courier partner operations

  • Weather conditions

  • Public holidays

  • Remote serviceable areas

  • Unexpected logistical disruptions

Estimated delivery dates are provided for convenience and are not guaranteed delivery commitments.

4. Shipping Charges

Shipping charges are calculated and displayed during checkout.

Shipping Cost: [SHIPPING COST]

We may occasionally offer:

  • Free Shipping Promotions

  • Discounted Shipping Offers

  • Minimum Order Value Shipping Benefits

Any applicable shipping fees will be clearly displayed before payment is completed.

5. Order Tracking

Once your order has been shipped, you will receive tracking information via:

  • Email

  • SMS (where applicable)

  • Courier tracking link

Customers can use the tracking number provided to monitor shipment progress through the courier partner's tracking system.

Please allow up to 24–48 hours for tracking information to become active after shipment.

6. Delivery Issues and Delays

While we work with trusted logistics partners, delivery delays may occasionally occur due to factors beyond our control, including:

  • Severe weather conditions

  • Natural disasters

  • Transportation disruptions

  • Government restrictions

  • Public holidays

  • High shipping volumes

In such cases, we appreciate your patience and understanding.

If your order is significantly delayed, please contact us using the details provided below.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Crazio.in shall not be responsible for delivery failures, delays, or additional costs resulting from:

  • Incorrect addresses

  • Incomplete addresses

  • Incorrect phone numbers

  • Failure to accept delivery

Additional shipping charges may apply if an order must be re-shipped due to customer-provided errors.

8. Failed Delivery Attempts

If delivery cannot be completed after multiple courier attempts, the shipment may be:

  • Returned to our facility

  • Held by the courier for pickup

  • Canceled according to courier policies

Additional shipping charges may apply for re-dispatching returned shipments.

9. Damaged Packages

If you receive a package that appears damaged during transit:

  1. Inspect the package before accepting delivery whenever possible.

  2. Take photographs of the package and product.

  3. Contact us immediately at crazio@gmail.com.

We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.

10. Lost Shipments

If your tracking information shows no movement for an extended period or indicates a lost shipment, please contact us.

We will coordinate with the courier partner to investigate the issue and determine an appropriate resolution.

11. International Shipping

International Shipping: NOT AVAILABLE

If international shipping is offered:

  • Delivery times may vary by destination country.

  • Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by local authorities.

  • Customs clearance procedures may cause delays beyond our control.

If international shipping is not currently available, orders can only be delivered within India.

12. Contact Us

For shipping-related questions or assistance, please contact us:

Store Name: Crazio.in

Email: crazio@gmail.com

Phone: 7828132331

Address:
307/2 Royal Residency
Bhatkhedi, Mhow
Indore, Madhya Pradesh 453441
India

We will make reasonable efforts to respond to shipping inquiries as quickly as possible.